Joomla Showroom has released a new version of Pro Desk Support Center version 1.3.

Pro Desk is a robustly featured help desk solution equipped with ticket support system, knowledge base, FAQ and customer testimonial manager which gives your site a more professional advantage and makes your life easier.

This new version has a lot of very nice enhancements over the previous versions such as:

• Updated design changes - Front and Backend layout and icons
• Better CSS template integration
• Knowledgebase search feature
• Custom ticket field names now appear in the back end
• Ability for the user to minimize/hide the announcements and testimonial areas in the front end view.
• Ability to Search for ticket numbers in the back end.
• You can now archive, re-open, close, and mark multiple tickets at a time.
• Archived tickets no longer show up in the user's front end list of tickets.
• Additional Java validations
• Minor bug fixes

Link | JoomlaShowRoom.com